ADMISSION GUIDELINES

Before you are admitted to the hospital, the Admitting Clerk or the Emergency Room Senior Nurse will talk to you to obtain  preliminary  information  regarding  your  hospital stay. A gate pass will be issued for any item/s you will bring inside the hospital. Please do not lose your gate pass since it will be  surrendered to the guard upon inspection of your belongings when you leave the hospital.

Hospital Team

 

 

When admitted to the hospital, your care will be provided by a team of health care professionals trained to meet your specific needs:

 

Doctor - sometimes referred as Attending Physician, is responsible for your managing care. You will be assigned an attending physician if you don’t have one.

 

Residents -  are physicians going on 24 hours duty shifts inside the hospital. They work under the guidance of your attending physician.

 

Nurses - coordinates withyour attending physicians and other  concerned  personnel  in providing quality health care for you.

 

Nursing Aides/Attendants - are trained to help  nurses for you. They work under the supervision of a nurse and provide routine care activities.

 

Dietician - supervises  the  preparation  and  service  of your food

Billing/ Payment

 

Your hospital bill includes your room  and  board, laboratory tests, diagnostic tests, medical supplies and pharmaceuticals. You will receive a partial  billing  statement   every  afternoon, which  includes  the  fees charged.

 

The hospital encourages all admitted  patients to update their hospital bills in order to avoid unnecessary confusion and delay during settlement of bills. The hospital does  not  accept  checks for payment. Promissory  notes  are likewise discouraged. The  Professional Fee is for the doctor who provides your care during your hospital stay. This fee is billed   separately.  You are not paying twice for the same service. Discharge time should be on or before 3 PM. The hospital encourages patients to regularly update their partial bills to avoid unnecessary delay  during discharge. The hospital and its physician consultants do not accept checks for payment. Promissory notes are likewise discouraged.

Discharge

 

The nurse-on-duty will inform you once your attending physician issues a “May Go Home” order  in your chart. You  will be informed when your Final Billing Statement is in order before you settle it. All discharge  instructions, including  your  home care, medications, diet and next visits will be explained to you by the Hospital’s Discharge Team.

Food Service

 

The Dietary Section serves the prescribed diets for admitted patients. Breakfast is served between 6:30 and 7:30 AM lunch from 11AM to 12:30PM and dinner from 5 to 6PM.

 

Just in front of the hospital’s Main Lobby entrance beside Plaza Leonor, a cafeteria is located. It is open daily from 7AM to 7PM. It serves regular meals, short orders and hot/cold drinks.

Security & Safety

 

Do not keep/leave cash and valuable inside your room. The hospital is not responsible for any loss of cash or valuables inside/outside the hospital premises.

 

All packages and equipments brought into and taken out of the hospital are subject to inspection for security  reasons.

PhilHealth/ Health Insurance

 

Heart of Jesus Hospital has been recognized as  a premiere PhilHealth  Accredited  Secondary Hospital in Nueva Ecija and maintains that quality standard

 

Please  bring  your Health Insurance / HMO identification

card  when  you  visit  the  hospital.  We may require a letter of authorization  from  your  Health Insurance / HMO before seeing a doctor.

 

If your visit is not covered by your health plan/insurance you will be asked to pay for your visit accordingly.

 

Our staff will assist you should you wish to know more and avail of you PhilHealth or HMO Services.

 

 

Senior Citizen’s Discounts

 

To avail of Senior Citizen’s discounts, the following   

documents must be submitted to the Billing Section             

prior  to  discharge:

 

Senior Citizen’s Discount ID Card

Purchase  Slip  Booklet  (Original copy should be stamped with the OSCA seal)

House Rules

 

Alcoholic  beverages and personal  appliances  (e.g.,  radios, TVs, VHS players,  flat iron, etc.), are strictly  prohibited  in patient’s room and public waiting areas.

 

Firearms  are  not  allowed  inside  the  hospital premises. To ensure  comfort  of  all  patients  and  guests,  please refrain from the following:

 

Creating noise and disturbance/s

Loitering outside the patient’s room.

 

Visitors are advised to  enter  the hospital through the  

Main Lobby Entrance. Please  observe  our  visiting  hours.

 

7:00 AM to 12:00 NN

2:00 PM to 7:00  PM

8:00 PM to 10:00 PM

 

Only one  or  two  responsible  watchers are allowed per patient.

Children  below  10  years  old are not allowed inside the hospital.

 

Due  to  interference  in the operation of several sensitive

medical  equipment,  mobile  phones  must  me turned off in  

designated areas.

 

Medical Information and Patient Privacy HJH is committed to protecting   your privacy  and  your  medical information.

 

Smoking is strictly  prohibited  inside  the  hospital  and allowed only in designated areas outside the premises.

Emergency Cases:

 

For any emergency cases, proceed to the emergency room.

The emergency room entrance is located in the front of HJH building with a big  EMERGENCY  sign.